This Privacy Policy explains how MI Oceania Incorporated, operating as MINT Oceania (“MINT Oceania”, “we”, “us” or “our”), collects, uses, stores and discloses Personal Information through the Website located at mioceania.org (“Website”) in connection with memberships, subscriptions, workshops, events, directories, coaching, supervision activities and related services.
MINT Oceania is a New Zealand incorporated society and operates as a not-for-profit, member-based organisation supporting the practice, training and development of Motivational Interviewing across Aotearoa New Zealand, Australia and the South Pacific.
MINT Oceania operates as an approved regional chapter under the umbrella structure of the Motivational Interviewing Network of Trainers Incorporated (“MINT Inc”), an international organisation incorporated in Virginia, United States. MINT Inc determines MINT Inc membership status and manages MINT Inc membership dues independently from MINT Oceania. MINT Oceania operates local chapter and Website functionality and may rely on information provided by or associated with MINT Inc.
MINT Oceania operates across New Zealand, Australia, the South Pacific and international membership networks. Personal Information may therefore be collected, used, disclosed, stored or processed across multiple jurisdictions in connection with MINT Oceania activities, memberships, events, communications and service providers.
We are committed to protecting Personal Information and handling it consistently with applicable privacy and data protection laws, including the Privacy Act 2020 (New Zealand), the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles where applicable, the GDPR and UK GDPR where applicable, and relevant international privacy principles relating to transparency, security, cross-border disclosure and individual access and correction rights.
By using the Website or providing Personal Information to us, you acknowledge that your information may be handled in accordance with this Privacy Policy.
In this Privacy Policy:
“CCPA” means the California Consumer Privacy Act of 2018, as amended, including by the California Privacy Rights Act 2020 (CPRA), where applicable.
“Content” means text, images, audio, video recordings, webinar materials, resources, documents, directory listings, workshop information and other material made available through the Website, whether provided by MINT Oceania or third parties.
“Data Breach” means any actual or suspected unauthorised access to, disclosure of, loss of, or interference with Personal Information, including where the incident is reasonably likely to result in serious harm or otherwise meet a notification threshold under applicable privacy laws.
“Directory” means any directory, profile, listing, trainer page, event notice, workshop information or similar Content made available through the Website relating to individuals, organisations or services.
“Friend of MINT Oceania” means a person who has purchased or maintains a subscription-based account or registration with MINT Oceania but is not recognised as a MINT Inc Member solely by reason of that subscription or registration.
“GDPR” means the General Data Protection Regulation (Regulation (EU) 2016/679), including where applicable its incorporation into the domestic law of the United Kingdom or any EEA member state.
“MINT Inc” means Motivational Interviewing Network of Trainers Incorporated.
“MINT Inc Member” means a person whose membership status is recognised or determined by MINT Inc.
“Personal Information” means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether true or not and whether recorded in material form or not. Depending on the context, this may include names, contact details, account information, payment information, workshop registrations, directory information, technical identifiers, usage information, communications and other information reasonably capable of being linked to an individual.
“Third Party Services” means services, platforms, content, workshops, coaching, supervision services, webinar providers, payment processors and other resources provided by persons or organisations other than MINT Oceania.
“User”, “you” or “your” means any person who accesses, browses, registers with or otherwise uses the Website or related services.
“Website” means the Website located at mioceania.org, including related pages, directories, resources, webinar systems, registration tools and online services made available through that Website.
This Privacy Policy applies to Personal Information collected by or on behalf of MINT Oceania in connection with the Website, memberships, subscriptions, workshops, events, directories, communications, coaching, supervision activities and related services.
This includes Personal Information collected from or about:
This Privacy Policy does not apply to third-party Websites, applications, platforms or services that may be linked to or accessible through the Website, including third-party payment providers, webinar platforms, social media services or external trainer Websites. Those third parties are responsible for their own privacy practices, terms and policies.
We may collect names, email addresses, telephone numbers, postal addresses, professional titles, organisations, membership details, subscription status, account details and profile information submitted in connection with memberships, directories, workshops, coaching, supervision activities or other MINT Oceania services. This may include membership information periodically received from or associated with MINT Inc for chapter administration purposes.
We may collect workshop registrations, event bookings, attendance records, payment confirmations, dietary or accessibility requirements voluntarily provided, coaching or supervision participation details, feedback, survey responses and related communications.
If you submit information for a Directory, profile, listing, workshop notice or similar Website feature, we may collect and publish the information you choose to provide, including professional biography, contact details, location, services, workshop information, qualifications, organisational affiliations and links.
Information submitted for public directories or listings may be visible to other Users of the Website or to the public depending on the nature of the relevant feature or listing.
Where payments, subscriptions or registrations are offered through the Website, payment processing may be handled by third-party providers such as Stripe, Trybooking or similar payment or event registration platforms.
We may receive limited payment-related information, such as transaction status, payment confirmation, subscription status and billing contact details. We do not require or intend to store full payment card details.
Stripe, Trybooking and similar providers may collect and process payment details directly under their own terms and privacy policies. MINT Oceania does not control those providers and does not receive full card numbers, security codes or equivalent payment credentials unless a provider makes limited payment information available to us for transaction, subscription, accounting or access-control purposes.
When you access or use the Website, we may automatically collect technical and usage-related information including:
We may use this information to maintain Website functionality, improve user experience, administer memberships and registrations, analyse Website usage, maintain security and support the operation of MINT Oceania activities and services.
We may retain copies of correspondence, enquiries, support requests, complaints, survey responses and other communications submitted to us or exchanged in connection with MINT Oceania activities or services.
You are not required to provide all requested Personal Information. However, if certain information is not provided, this may limit our ability to provide memberships, registrations, workshops, communications, support, directories or other services or Website functionality.
We may collect Personal Information directly from you, automatically through your use of the Website, or from third parties where reasonably necessary in connection with MINT Oceania activities, memberships, events or services.
We may collect Personal Information directly from you when you:
When you access or use the Website, we may automatically collect technical and usage-related information through cookies, analytics tools and similar technologies.
This may include IP address, browser type, operating system, device information, Website interactions, session information, access times, approximate location information and other technical identifiers reasonably associated with your use of the Website or related services.
We may use this information to:
Where reasonably necessary, we may also collect Personal Information from third parties including:
Where appropriate, we take reasonable steps to ensure individuals are aware of the collection and the purposes for which the information is being used.
We do not generally seek to collect sensitive information unless it is reasonably necessary for a lawful purpose connected with MINT Oceania activities and you have voluntarily provided the information or otherwise consented to its collection.
In limited circumstances, this may include dietary requirements, accessibility requirements or health-related information voluntarily provided in connection with workshops, events or participation activities.
Where sensitive information is collected, we take reasonable steps to protect that information and limit access to authorised persons.
We may use Personal Information for purposes reasonably connected with MINT Oceania activities, operations, memberships, Website functionality and related services.
This may include using Personal Information to:
Where reasonably necessary, we may also use technical, analytics or usage-related information to:
We may contact you using contact details you have provided in connection with memberships, subscriptions, events, workshops, Website use or other MINT Oceania activities, including to provide administrative information, respond to enquiries, facilitate registrations or provide relevant updates relating to MINT Oceania activities or services.
If you choose not to provide certain Personal Information, this may limit our ability to provide access to particular Website features, memberships, subscriptions, directories, workshops, events or related services.
Where accounts, registrations or login functionality are made available through the Website, you are responsible for maintaining the confidentiality and security of your login credentials, including usernames and passwords.
You must take reasonable steps to prevent unauthorised access to your account or profile information and should not share login credentials with other persons except where expressly permitted by MINT Oceania.
If you become aware of, suspect, or reasonably believe that your account, login credentials or Personal Information may have been accessed, used or disclosed without authorisation, you should notify MINT Oceania as soon as practicable using the contact details provided in this Privacy Policy.
While MINT Oceania takes reasonable steps to protect Personal Information, no method of electronic transmission or storage is completely secure.
MINT Oceania operates across New Zealand, Australia, the South Pacific and international membership networks. As part of our activities and Website operations, Personal Information may be disclosed to, stored by or processed through third-party service providers or systems located outside New Zealand or Australia.
This may include providers involved in:
Depending on the relevant service provider or activity, Personal Information may be processed in jurisdictions including the United States, the United Kingdom, the European Union and other countries in which our service providers or technology platforms operate.
Where reasonably practicable, and where required by applicable law, MINT Oceania takes reasonable steps to work with reputable providers and implement safeguards appropriate to the nature of the Personal Information and the relevant overseas disclosure. This may include contractual protections, access controls, technical security measures, transfer mechanisms required under applicable GDPR or UK GDPR requirements, reasonable steps to be satisfied that overseas recipients are subject to safeguards comparable to the New Zealand Privacy Act 2020 where that Act applies, or reliance on privacy frameworks or laws considered to provide comparable protections.
However, overseas jurisdictions may have privacy laws, regulatory requirements or data protection standards that differ from those applying in New Zealand or Australia.
By using the Website or otherwise providing Personal Information to MINT Oceania, you acknowledge that overseas disclosures and cross-border processing may occur in connection with MINT Oceania activities, services and Website operations.
Depending on your location and the applicable privacy laws, you may have rights in relation to your Personal Information, including the right to:
These rights are subject to applicable legal requirements, exceptions and operational limitations.
If you would like to make a privacy-related request, please contact MINT Oceania using the contact details provided in this Privacy Policy. We may request information reasonably necessary to verify your identity before responding to a request.
Where we are unable to fulfil a request, or where legal or operational exceptions apply, we may provide an explanation of the relevant reasons or limitations.
MINT Oceania operates across New Zealand, Australia, the South Pacific and international membership networks. We seek to handle Personal Information consistently with applicable privacy and data protection principles relating to transparency, fairness, security, access, correction and appropriate cross-border handling of information.
Where applicable privacy laws such as the GDPR or UK GDPR apply to our handling of Personal Information, MINT Oceania will generally act as the controller or organisation responsible for the Personal Information it collects and may process Personal Information on one or more of the following bases:
MINT Oceania takes reasonable steps to protect Personal Information and, where reasonably practicable, implement safeguards appropriate to cross-border disclosures and the use of third-party service providers, including recognised transfer mechanisms where required by applicable GDPR or UK GDPR requirements.
We retain Personal Information only for as long as reasonably necessary for the purposes for which it was collected, including operational, legal, accounting, governance or reporting purposes. When Personal Information is no longer required, we take reasonable steps to delete, de-identify or securely destroy the information.
If GDPR or other international privacy rights apply, requests may be made using the contact details provided in this Privacy Policy and will be assessed in accordance with applicable legal requirements, exceptions and operational limitations.
This section applies to individuals located in the United States, including California residents, where applicable U.S. privacy laws such as the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA) may apply.
Subject to applicable laws and eligibility requirements, individuals may have rights in relation to their Personal Information, including rights to:
MINT Oceania does not sell Personal Information for monetary consideration and does not intend to share Personal Information for cross-context behavioural advertising as those concepts are used under the CCPA/CPRA. However, we may use third-party service providers, analytics providers, communication platforms or similar technologies in connection with the operation of the Website, events, communications and related services.
Where applicable, individuals may also opt out of marketing communications by using unsubscribe links or contacting MINT Oceania directly.
We may take reasonable steps to verify the identity of any person making a privacy request before responding to the request.
The Website and MINT Oceania services are not directed to children, and MINT Oceania does not knowingly collect Personal Information from children in a manner requiring parental consent under applicable U.S. privacy laws.
Where consent is required or relied upon in connection with the collection, use or disclosure of Personal Information, MINT Oceania seeks to ensure that consent is voluntary, informed, specific and given through a clear affirmative action where reasonably practicable.
You may withdraw consent to certain communications or processing activities at any time by contacting MINT Oceania or using any unsubscribe or preference management functionality made available through our communications or Website.
Withdrawal of consent will not affect the lawfulness of any collection, use or disclosure that occurred before consent was withdrawn.
MINT Oceania seeks to provide clear information about how Personal Information is collected, used and disclosed, including in connection with registrations, subscriptions, communications, directories, workshops, events and related Website activities.
The Website may include Directories, profiles, listings, workshop notices, event notices, trainer information and other public-facing Content relating to MINT Oceania activities and services.
Information submitted for publication through these features may be visible to other Website Users or to the public, depending on the nature of the relevant listing or Website functionality.
You should only submit information for publication where you are authorised to do so and understand that the information may become publicly accessible.
MINT Oceania may edit, update, remove or restrict listings, profiles or related content in accordance with the Website Terms and Conditions or operational requirements.
MINT Oceania may rely on information supplied by MINT Inc, listed individuals, trainers, organisers, facilitators or other third parties. While we try to maintain accurate information and may make reasonable updates where appropriate, we do not independently audit or verify all membership, dues, qualification, workshop, coaching, supervision or listing information made available through the Website beyond information reasonably made available to us.
Where you register for or participate in a workshop, webinar, event, coaching activity, supervision activity or related MINT Oceania program, we may collect, use and disclose Personal Information reasonably necessary to organise, administer and support that activity.
This may include sharing relevant registration, attendance, contact, payment, dietary, accessibility or participation information with trainers, facilitators, organisers, venues, webinar providers or other service providers involved in delivering the relevant activity or service.
Some workshops, events, coaching or supervision services promoted through the Website may be delivered by third parties rather than directly by MINT Oceania. In those circumstances, the relevant third party may collect, use or handle Personal Information in accordance with their own privacy policies, terms or practices.
Some MINT Oceania workshops, events or online sessions may involve photography, video, audio recording, webinar recording or screenshots. Where this occurs, we will use reasonable steps to make participants aware, such as through event information, notices or verbal announcements where practicable.
We may use event or workshop media for reasonable organisational purposes, such as records, member communications, education, reporting or promotion of MINT Oceania activities. Member-only webinar recordings remain subject to the Website Terms and any applicable presenter permissions. We will seek consent where required by law or where the proposed use is not reasonably expected in the context of the activity.
If you do not wish to be photographed or recorded, please tell us or the relevant organiser where practicable before or during the activity. We will take reasonable steps to accommodate such requests, although this may not always be possible for incidental crowd images, online recordings or live sessions.
MINT Oceania may disclose Personal Information where reasonably necessary to operate the Website, administer memberships, organise events, provide related services, comply with legal obligations or support MINT Oceania activities.
This may include disclosure to:
We do not generally share Friends of MINT Oceania names with MINT Inc unless required by law, consented to, or reasonably necessary for a specific administrative purpose.
We may also disclose Personal Information where required or authorised by law, including in response to legal processes, regulatory requests, court orders or lawful directions from government authorities.
The Website may contain links to or integrations with third-party Websites, platforms or services operated independently from MINT Oceania, including payment processors, webinar providers, social media platforms, trainer Websites or other external resources.
MINT Oceania does not control and is not responsible for the privacy practices, security, content or terms of Third Party Services once information is handled outside MINT Oceania systems or Website functionality. Users should review the privacy policies and terms of relevant third-party providers separately.
Where reasonably practicable, MINT Oceania takes reasonable steps to work with reputable providers and to ensure that third-party service providers handle Personal Information in a manner consistent with applicable privacy obligations.
Personal Information is provided to third-party service providers only where reasonably necessary for the relevant Website, membership, payment, event, webinar, communications, analytics or administrative function.
MINT Oceania does not sell Personal Information for monetary consideration and does not intend to share Personal Information for cross-context behavioural advertising as those concepts are used under the CCPA/CPRA.
MINT Oceania may send newsletters, emails, updates, event information, workshop information and other communications relating to MINT Oceania activities, memberships, services, programs or Website functionality.
Where required by applicable law, MINT Oceania will seek consent before sending certain marketing or promotional communications.
You may opt out of marketing or promotional communications at any time by using any unsubscribe functionality included in the communication or by contacting MINT Oceania directly.
Even where you opt out of marketing communications, MINT Oceania may still send administrative, operational or service-related communications where reasonably necessary in connection with memberships, subscriptions, registrations, accounts, workshops, events, payments, governance matters, Website operations or legal obligations.
MINT Oceania takes reasonable technical, organisational and administrative measures to help protect Personal Information from misuse, interference, loss, unauthorised access, modification or disclosure.
Depending on the nature of the information and the relevant activity, these measures may include access controls, password protection, secure third-party service providers, cloud security measures, encryption, restricted administrative access, network security tools and other safeguards reasonably appropriate to the size and operations of MINT Oceania.
While MINT Oceania takes reasonable steps to protect Personal Information, no method of electronic transmission or storage is completely secure.
Users are responsible for maintaining the confidentiality and security of any passwords, login credentials or account information associated with the Website or related services.
MINT Oceania maintains procedures for identifying, assessing and responding to actual or suspected data breaches involving Personal Information.
Where reasonably required under applicable privacy laws, MINT Oceania may notify affected individuals, regulators or relevant authorities of eligible or notifiable data breaches, including notifiable data breaches that are likely to result in serious harm.
If you reasonably believe that your Personal Information or account information may have been compromised, please contact MINT Oceania as soon as practicable using the contact details provided in this Privacy Policy.
MINT Oceania may use cookies, analytics tools and similar technologies to support Website functionality, improve user experience, understand Website traffic and usage patterns, maintain security and support the operation of MINT Oceania activities and services.
Cookies are small data files stored on your device when you access a Website. Related technologies such as analytics tags, pixels or session tools may also be used in connection with Website functionality and communications.
MINT Oceania may use:
We may use Third Party Services such as Google Analytics or similar providers. These providers may collect technical or usage-related information and may process information outside New Zealand or Australia.
Where required by applicable law, including in certain jurisdictions such as the European Union or United Kingdom, MINT Oceania will seek consent before using non-essential cookies or analytics technologies.
You may control or disable cookies through your browser settings or available Website controls. However, disabling certain cookies or technologies may affect Website functionality or the availability of certain features or services.
MINT Oceania does not currently use solely automated decision-making processes, including profiling, that produce legal or similarly significant effects on individuals, or automated systems that have a substantial and direct role in significant decisions about individuals. If this changes and applicable law requires, MINT Oceania will provide appropriate information and any available rights to request human review or challenge the decision.
While MINT Oceania takes reasonable steps to protect Personal Information and maintain the operation of the Website and related services, no Website, online platform, electronic transmission system or third-party service can be guaranteed to be completely secure, uninterrupted or error free.
To the fullest extent permitted by law, MINT Oceania excludes liability for loss, damage or unauthorised access arising from the use of the Website, third-party platforms, electronic communications or internet-based services, including any loss arising from:
The Website, directories, communications and related services are provided on an “as is” and “as available” basis without warranties of any kind except to the extent such warranties cannot lawfully be excluded.
Nothing in this Privacy Policy excludes, restricts or modifies any rights or remedies that cannot lawfully be excluded under applicable law.
MINT Oceania seeks to handle Personal Information consistently with applicable privacy and data protection obligations, including applicable privacy laws in New Zealand, Australia and other jurisdictions where relevant to MINT Oceania activities or Users.
If you have a question, concern or complaint about how MINT Oceania handles Personal Information, please contact us using the contact details provided in this Privacy Policy. We will consider the matter and respond within a reasonable time.
Where reasonably appropriate, the parties may seek to resolve a privacy-related dispute through informal discussions, mediation or another agreed form of alternative dispute resolution before commencing formal legal proceedings.
Nothing in this Privacy Policy prevents an individual from making a complaint to a relevant privacy regulator, supervisory authority or government agency where permitted under applicable law.
MINT Oceania may update this Privacy Policy from time to time to reflect changes to the Website, MINT Oceania activities, technologies, service providers, operational practices or legal requirements.
Updated versions of this Privacy Policy will be published on the Website together with the updated effective date. Continued use of the Website or participation in MINT Oceania activities after an updated version is published constitutes acknowledgement of the updated Privacy Policy.
If you have any questions, requests or concerns regarding this Privacy Policy or the handling of Personal Information, please contact:
MI Oceania Incorporated
Website: mioceania.org
Email: admin@mioceania.org
